MANUFACTURING ADDRESS

MGS FACTORY LTD
EU VAT Nr. LV40103296990

“Miķeļi”, Rumbas pagasts,
Kuldīgas novads, Latvija, LV-3301

Telephone. +371 20252022
E-mail: [email protected]

FREQUENTLY ASKED QUESTIONS

Should I purchase the large or small DipDap model for a 2-year-old?

We offer two sizes of the DipDap bikes: DipDap Mini (for ages 1.5 – 3 years) and larger DipDap (for ages 3 – 4.5 years).

DipDap MINI is definitely suitable for a 2-year-old. However, we recommend evaluating whether the child’s height already corresponds to the bike intended for ages 3 and above. The main criterion is the seat height from the ground. The “large” bike has its lowest seat position at 35cm from the ground. But please take into account the child’s inseam measurement. When sitting on the seat and starting to learn how to ride, they will feel more stable if their legs are slightly bent and their full foot is on the ground!

Please refer to Size Guide, to choose the most suitable bike size for your child. If you need assistance, feel free to contact us!

Can I purchase spare parts?

Yes, all spare parts for your DipDap bikes can be purchased in our online store online store.

Is delivery outside of Latvia possible?

Yes, delivery outside of Latvia is possible. To receive more specific information, please contact us.

Can the child's name be engraved on the frame?

Yes, DIP DAP balance bikes have the option to engrave any text you specify on the frame, either on one or both sides. Please note that name engraving is available on specific DipDap models – please refer to Classic model, Spring series or Motorcycle. On the selected product page, choose the desired engraving option: one side, both sides, or Name Day promotion. During the Name Day promotion, we will engrave the name on both sides for the price of one side. The order must be placed at least 10 working days before the Name Day. The name should be entered in the calendar and should match the name recorded in the calendar. The name can have different variations. Please note that the engraving should be indicated during the product options selection. Once the order is processed, it will not be possible to add engraving!

Which stores can I buy DipDap at?

You can view the list of stores here. here. Enter your location in the search box, and the nearest stores will be selected for you.

CONTACT FORM